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Fake food shops flourish on Swiggy, Zomato; users in distress

On the New Year's eve, 11-year-old Saisha who lives in a society in Noida's Sector 143 wanted to savour a Black Forest cake. Swiggy was dialed in and an order was made from a nearby cake shop with an extensive, mouth-watering menu. After half an hour or so, an apologetic call came from a Swiggy executive, saying he could not locate the shop in the map directed to him as there was no such shop visible. A so-called senior executive told the family that at least 4-5 riders went looking for the cake shop but to no avail, telling them to cancel the order.

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